Privacy policy

Effective Date: December 5, 2019

This Privacy Policy (“Policy”) explains how Privatily Inc. (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal data when you visit or use our website, www.privatily.com (the “Website”), and services (collectively, the “Services”). By accessing or using our Website or Services, you agree to this Policy.

If you do not agree with this Policy, please discontinue your use of the Website and Services immediately.

1. Information We Collect

Personal Information

We may collect the following types of personally identifiable information (“Personal Information”):

  • Name, address, email address, phone number, and other contact details.
  • Payment information.
  • Government-issued identification documents or numbers (e.g., passports or tax IDs).
  • Information provided during account registration, communications, or use of the Services.

Usage Information

We automatically collect information about your interactions with the Services, including:

  • Device type, browser type, operating system, and IP address.
  • Pages visited, access times, and referring websites.
  • Transaction details and other activity on the Website.
  • Location data, if enabled on your device.

This information is collected through cookies, pixels, server logs, and similar technologies. For more details, see the Cookies section below.

Third-Party Cookies

Third-party services (e.g., Google Analytics, Facebook) may use cookies to collect information about you. We do not control these cookies and encourage you to review their privacy policies for more information.

2. How We Use Your Information

We use your information to:

  • Provide and Improve Services: Facilitate company formation, process transactions, and deliver requested services.
  • Communicate with You: Respond to inquiries, send confirmations, updates, and support messages.
  • Comply with Legal Obligations: Meet regulatory requirements, such as verifying identities or filing documents.
  • Enhance User Experience: Conduct research, troubleshoot errors, and improve our Website’s functionality.
  • Marketing (with Consent): Send you promotional emails or updates. You may opt out at any time.
  • Fraud Prevention: Detect and prevent fraudulent or unauthorized activities.

3. Sharing Your Information

We may share your information in the following circumstances:

  1. With Third-Party Providers:
    • Partners assisting with company formation, tax filing, or related services.
    • Vendors providing payment processing, IT support, or marketing services.
  2. With Your Consent:
    • When you authorize us to share information with specific third parties.
  3. For Legal Compliance:
    • To comply with court orders, subpoenas, or applicable laws.
  4. For Business Transfers:
    • During mergers, acquisitions, or similar transactions.
  5. Aggregated Data:
    • Anonymized or aggregated data that does not identify individuals may be shared without restriction.

4. International Data Transfers

Your information may be transferred to and stored in countries outside your residence, including Canada, the U.S., and other jurisdictions where data protection laws may differ. By using our Services, you consent to such transfers.

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we rely on Standard Contractual Clauses or equivalent mechanisms to ensure your data is protected during international transfers.

5. Retention of Data

We retain your Personal Information as long as necessary to:

  • Provide Services.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce agreements.

Certain data may be retained for up to seven years or longer as required by law.

6. Cookies

Cookies and similar technologies are used to:

  • Remember user preferences and enhance functionality.
  • Measure traffic and analyze website performance.
  • Deliver personalized advertisements and marketing.

You can disable cookies through your browser settings; however, some features of the Services may be unavailable as a result.

7. How We Protect Your Information

We employ industry-standard measures to secure your data, including:

  • Firewalls and encryption.
  • Secure server infrastructure.
  • Restricted access to sensitive data.

Despite these measures, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your data.
  • Correction: Update inaccurate information.
  • Deletion: Request deletion of your data, subject to legal exceptions.
  • Restriction: Limit processing under certain conditions.
  • Portability: Receive your data in a structured format.
  • Withdraw Consent: Opt out of marketing communications.

To exercise your rights, contact us at [email protected].

9. Children’s Privacy

Our Services are not intended for individuals under 16 years of age. If we become aware of collecting data from a child under 16, we will delete it promptly.

10. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before submitting any data.

11. Changes to This Policy

We may update this Policy periodically to reflect changes in our practices or applicable laws. The updated Policy will be posted with a revised effective date. Continued use of the Services constitutes your acceptance of the revised Policy.

12. Contact Us

For questions about this Policy or to exercise your rights, please contact us:
Email: [email protected]
Website: www.privatily.com

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